Knowledge Base
VoIP
Manually Provision ATA
● Portal Steps: Login https://dctechitllc.simplelogin.net● Hosted PBX● Users● Select User● Phones Tax● Add Phone● Select Model● Select Server● Enter Mac Address● Line: 1● SaveFind IP Address of ATA:1. Call ***2. Enter 02Take note of IP Address
Setup Phone via GUI● Open web browser● Enter in http:// then IP address that you noted earlier● Loginusername: adminpassword: admin
If need to change login make note of changes. ● Advanced Settings Tab● Config Server Path: auto.simplelogin.net/cfg● Update● Apply ● Reboot● Click on profile tab● enter Basic SIP Server: domain#.Core2-mia.ringlogix.com● enter outbound proxy: pbx1-mia.ringlogix.com● Update● Apply ● Reboot● Click on FXS tab● Authenticate ID: User's extensions● User: User's extensions● Password: Copy from dialog● Update● Apply ● RebootProvisioning PhonesNotes:
Always factory reset your phone before trying to auto provision it.
Ensure your device is running a current firmware version.
Devices with old firmware may not provision or function properly.GrandStream
Find IP for the Device
Plug in an analog phone to the phone port.
Press the button on the top of the ata.
dial "02" to hear the current IP address played for you.
Access the Web UI of the phone using the IP address found in the previous step. Default Login/Password is "admin"/"admin"
If the Web UI is only asking for a password then it will either be "admin" or "123"
Navigate to Advanced Settings page and scroll down until you get to the "Firmware Upgrade and Provisioning" section.
Change the "Config Server Path" to Match the following picture, using the syntax auto.simplelogin.net/cfg and selecting the http radio button.
*Notes:
If you were not able to find "Config Server Path" on the phone's Web UI then provisioning must be done on the phone itself.
To do this; navigate on the phone, to Menu > Config > Upgrade > Config Server
Once there enter the server address for your Endpoints Module in this format: auto.simplelogin.net/cfg
Hit ok, then you will be prompted to do a reboot
Polycom
NOTE: For SoundPoint/IP series phones must be at this version to work:
UC Software Version 4.0.14.1580
BootROM Software Version 5.0.14.0580
UC4 firmware allows for setting the provisioning URL via the web, otherwise, you can do it from the phone.
UC4 Web Interface
Get the phone IP from Menu -> (Settings) -> Status -> Network -> TCP/IP Parameters
Open a web browser to the IP you found and log in as username Polycom with password 456
Go to Settings -> Provisioning Server
Set the Server Type to HTTP and Server Address to auto.simplelogin.net/cfg
NOTE FOR POLYCOM D230 MODEL use:
Polycom D230 : http://auto.simplelogin.net/cfg/cfg$mac.cfg
Phone Menu
Press the Menu button, navigate to Settings then Advanced
Type in the password, default is "456"
Navigate to Admin Settings then Network Configuration then Server menu
Change "Server Type" to HTTP
Enter the "Server Address" to auto.simplelogin.net/cfg
Exit and Save, the phone should reboot
Yealink
Depending on the firmware and model your device, its interface may look like either of the options below.
Option 1
Determine the IP of the Phone and navigate to the IP via a browser.
The default username/password is admin/admin
Navigate to the "Upgrade" and to the "Advanced" sub-tab.
In the URL field enter http://auto.simplelogin.net/cfg/
Also, confirm that the "Check New Config" is set to "power on"
Hit "Confirm" to save and configure the phone.
Option 2.
Determine the IP of the Phone and navigate to the IP via a browser.
The default username/password is admin/admin.
Navigate to the "Settings" tab and to the "Auto Provisioning" sub-tab.
In the URL field enter http://auto.simplelogin.net/cfg/
Also, confirm that the "Power On" is checked.
Hit "Auto Provision Now" to save and configure the phoneIP Fax Setup T.38
Open grandstream pageHint. Can call *** then enter 02 to obtain IP address
Click on FXS Ports tab:Update the following values to the followingPrimary SIP Server: sbc.simplelogin.netSIP User ID: Copy from PortalAuthenticate ID: Copy from PortalAuthenticate Password: Copy from PortalName: Fax1Register expiration: 5Disable Call-waiting: NODisable Call-waiting Caller ID: NODisable Call-waiting tone: NOPreferred Vocoder (in listed order) PCMU G729 G722Fax Mode: T.38Jitter Buffer Length: HighClick UpdateClick ApplyClick RebootGo back to portal Turn on Caller ID Override & set to fax number. Assign or purchase numbersConfiguring User Answering Rules
Answering rules define how calls to this extension are handled. To configure answering rules for the selected user
1. From the Users page, click the Answering Rules tab. A page similar to the following appears.
· Use the Ring for drop-down list to select the maximum number of seconds that incoming calls ring for this user before the system routes the call to the user’s voicemail or the Forward if Unanswered option, if configured.
· From this page, you can:
– Allow or block calls for this user
– Add answering rules for this user
– Change the active rule for this user
– Edit answering rules for this user
– Deleting answering rules for this userHow can I return the goods?
Companies
What payment methods do you offer?
Click Order button next to the service you want to purchase and leave your contacts in a follow-up form. We will get in touch with shortly to clarify all the details.
Do you have any plans for big companies?
We ship orders by air and sea (UPS, FedEx). UPS and FedEx offers value-added services such as pickup and delivery options, delivery notification, and special handling options. We deliver order to the US and abroad, including Europe, Asia, Australia, and Africa. You can also order standard shipping within 4-5 business days.
Will my company have aftersales service?
Click Order button next to the service you want to purchase and leave your contacts in a follow-up form. We will get in touch with shortly to clarify all the details.
Can I get exclusive offers for my company?
Click Order button next to the service you want to purchase and leave your contacts in a follow-up form. We will get in touch with shortly to clarify all the details.
Will my company have aftersales service?
Click Order button next to the service you want to purchase and leave your contacts in a follow-up form. We will get in touch with shortly to clarify all the details.
Gallery